In this episode Joanne chats with Michael Lang a mediator with more than 30 years’ experience in the areas of family, workplace, organizational, congregational and public policy disputes. He is a prominent international leader in the field of conflict resolution.

He has consulted with and provided conflict management trainings to a range of businesses, government agencies, not-for-profit organizations and university faculties. As well, he designed and helped implement a comprehensive workplace mediation program for the US Department of Veterans Affairs.

As an educator for the past 20 years, Michael has developed and presented mediation skills and practice training courses, for beginning and advanced students, for court systems, government agencies, mediation centres, and professional associations. He has been a featured speaker at professional meetings throughout Canada and the U.S. and in the UK, Ireland and Trinidad and Tobago. He has held a number of academic positions in addition to being an active mediator.