Mediation Institute Guides and Forms
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Student Handbook
The Student Handbook is a document that contains information about Mediation Institute Training Policies and Procedures including information about assessment, cancellations and other terms and conditions. Please read prior to enrolling.
Our Vocational Education and Training (VET) Courses are delivered in a training partnership with Inspiritive Pty Ltd RTO Code 21178.
Refund Policy: Refunds are generally not available unless you have paid in advance, a course or activity you have purchased does not proceed.
Mi-Student-Handbook - NMAS and other non-VET training
Explore the Mediation Institute Training Policies and Procedures for NMAS and other Non-VET training. This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Cancellation Form
If you do not intend to complete your course you can notify Mediation Institute by completing a Cancellation Form.
Generally, there will be no refund once you have commenced the course unless special circumstances apply.
If you would like to put your course on hold for a period of time, please use the Leave of Absence Form.
Mediation Institute Code of Ethics
The Mediation Institute Code of Ethics identifies the expectations regarding professional conduct of Mediation Institute Members.
Mediation Institute Independent Complaint Handling Service
For information about Mediation Institute’s Independent Complaint Handling Services for Dispute Resolution Practitioners, please click this link to navigate to the appropriate page on our website.
Have a question or want to talk to someone?
You can call us – Please leave a message if we are busy or after hours and we will get back to you or send us an email.
1300 781 533
