Mediation Institute Guides and Forms
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Student Handbooks
Mi Student Handbook 2025
CHC81115 - Graduate Diploma of Family Dispute Resolution Training
Explore the Mediation Institute Training Policies and Procedures for the CHC81115 – Graduate Diploma of Family Dispute Resolution training delivered in partnership with Inspiritive Pty Ltd RTO 21178
This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Mi Student Handbook 2025 Mediation Training (NMAS and other non-VET training)
Explore the Mediation Institute Training Policies and Procedures for NMAS and other Non-VET training. This comprehensive document covers assessment details, cancellations, and terms. Please review before enrolling.
Refund Policy: Generally, refunds are not provided except when a prepaid course or activity is cancelled.
Leave of Absence and Cancellation Forms
If you do not intend to complete your course you can notify Mediation Institute by completing a Cancellation Form.
Generally, there will be no refund once you have commenced the course unless special circumstances apply.
If you would like to put your course on hold for a period of time, please use the Leave of Absence Form.
Mediation Institute Code of Ethics
The Mediation Institute Code of Ethics identifies the expectations regarding professional conduct of Mediation Institute Members.
Mediation Institute Independent Complaint Handling Service
For information about Mediation Institute’s Independent Complaint Handling Services for Dispute Resolution Practitioners, please click this link to navigate to the appropriate page on our website.
Refund Eligibility:
Refund Exclusions:
Before Enrollment – If you cancel before enrollment, you are eligible for a refund.
- Enrollment occurs when you make your first installment payment and receive course login details.
- Once enrolled, the deposit or first payment is non-refundable.
Course Unavailability – If the course cannot be provided by us, a refund will be issued.
Advance Payments & Cancellation:
- If you have made advance payments and cancel within:
- 6 months (for core units)
- 10 months (for full qualification)
- A proportionate refund may be available after deducting:
- The deposit
- A 20% RTO and administrative fee from the remaining paid fees.
- If you have made advance payments and cancel within:
If you exceed the standard completion time, refunds are not available.
If you are facing difficulties, you are encouraged to:
- Request a leave of absence (pause your installments).
- Seek support from the training team to assist you in completing the course.
This policy aims to support your learning journey while ensuring fairness and administrative feasibility. Let’s work together to help you succeed!
Have a question or want to talk to someone?
You can call us – Please leave a message if we are busy or after hours and we will get back to you or send us an email.
1300 781 533
