Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Family Law Act Amendments
29/11/2024
This is a perennial post providing updates on amendments to the Family Law Act 1975

How to Choose the Right Mediator
21/11/2024
Welcome! Are you looking for help to resolve a dispute, solve a people problem or navigate your separation or divorce? This post is designed to

Trauma Informed Mediation – Mediator Musings Podcast
02/11/2024
Listen to our Trauma Informed Mediation podcast for insights on how to make mediation safe and supportive for people with trauma loads.

NMAS to AMDRAS Transition Rules
07/10/2024
NMAS to AMDRAS Transition rules for the transition which will take place between 1.7.2024 and 1.7.2025

Complaint Handling Service
30/09/2024
Find out more about the Mediation Institute Independent Complaint Handling Service for dispute resolution professionals.

How do I keep track of my professional development?
06/09/2024
How to keep track of your ongoing professional development obligations? Keep track as you go.
Catch up with On Demand CPD
A visual guide for Pre Mediation effectiveness
In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further Resources[+] Show More

Now Playing
A visual guide for Pre Mediation effectiveness
Understanding the Pre-Mediation Process: A Complete Guide In this ...
Understanding the Pre-Mediation Process: A Complete Guide
In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further Resources[+] Show More
In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further Resources[+] Show More

Now Playing
What is Family Group Conferencing and how to become a Facilitator.
Join Eve Claire, an experienced family group conference facilitator ...
Join Eve Claire, an experienced family group conference facilitator and trainer who collaborates with Mediation Institute to offer Family Group Conference Facilitator Training. https://www.mediationinstitute.edu.au/family-group-conference-facilitator-training/
Eve shares her insights and experiences from ...13 years of working with Family Group Conferencing (FGC) and emphasises its importance in empowering families to create plans for the future.
Learn about the origins, process, and benefits of FGC, and get an overview of the training and support available for becoming a facilitator. This webinar is packed with valuable information for anyone interested in the family preservation and child safety elements of Family Group Conferencing.
00:00 Introduction and Welcome
00:27 Overview of Family Group Conferencing
01:06 Acknowledging Traditional Owners
01:43 Personal Journey with Family Group Conferencing
04:11 The Process and Benefits of Family Group Conferencing
09:49 Involving Children in Family Group Conferencing
12:29 Stages of a Family Group Conference
28:55 Training and Becoming a Facilitator
33:16 Q&A and Closing Remarks[+] Show More
Eve shares her insights and experiences from ...13 years of working with Family Group Conferencing (FGC) and emphasises its importance in empowering families to create plans for the future.
Learn about the origins, process, and benefits of FGC, and get an overview of the training and support available for becoming a facilitator. This webinar is packed with valuable information for anyone interested in the family preservation and child safety elements of Family Group Conferencing.
00:00 Introduction and Welcome
00:27 Overview of Family Group Conferencing
01:06 Acknowledging Traditional Owners
01:43 Personal Journey with Family Group Conferencing
04:11 The Process and Benefits of Family Group Conferencing
09:49 Involving Children in Family Group Conferencing
12:29 Stages of a Family Group Conference
28:55 Training and Becoming a Facilitator
33:16 Q&A and Closing Remarks[+] Show More

Now Playing
28 Dan Mortimer - Mediator Musings on Relationship Marketing
Join Joanne Law on 'Mediator Musings', the podcast by mediators for ...
Join Joanne Law on 'Mediator Musings', the podcast by mediators for mediators to learn and grow!
This episode delves into marketing and professional practice building with expert insights from Dan Mortimer ...of Performance Laws. Discover the art of cultivating relationships and enhancing your mediation practice. Great for beginners and seasoned professionals.
Tune in, get inspired, and elevate your mediation practice development journey!
Visit our websites at http://www.performancelaws.com (https://www.performancelaws.com) , http://www.mediationinstitute.edu.au (https://www.mediationinstitute.edu.au) and http://www.mimembers.au (https://www.mimembers.au) for more resources and upcoming events.
Don't miss out; subscribe now and stay tuned!
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .[+] Show More
This episode delves into marketing and professional practice building with expert insights from Dan Mortimer ...of Performance Laws. Discover the art of cultivating relationships and enhancing your mediation practice. Great for beginners and seasoned professionals.
Tune in, get inspired, and elevate your mediation practice development journey!
Visit our websites at http://www.performancelaws.com (https://www.performancelaws.com) , http://www.mediationinstitute.edu.au (https://www.mediationinstitute.edu.au) and http://www.mimembers.au (https://www.mimembers.au) for more resources and upcoming events.
Don't miss out; subscribe now and stay tuned!
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .[+] Show More

Now Playing
2024 in Review: Mediation Institute Highlights and Future Plans
Join Joanne Law, Director of Mediation Institute, as she reviews the ...
Join Joanne Law, Director of Mediation Institute, as she reviews the key achievements of 2024 and outlines exciting plans for the future.
This update covers new software implementations, course updates, ...member portal enhancements, and the transition to the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS).
Joanne also discusses the expansion of professional development events, recognition of prior learning processes, and Mediation Institute's commitment to promoting mediation awareness.
Additionally, she expresses her gratitude to the Mediation Institute team for their dedication and hard work. Stay tuned for more updates as we look forward to another productive year in 2025!
00:00 Welcome to 2024 in Review
00:22 New Member Portal and Tools
00:50 Professional Development and Events
02:14 Transition to AMDRAS
03:17 Graduate Diploma Course Updates
04:23 Recognition of Prior Learning Process
05:13 Immediation Software and Member Services
06:07 International Mediation Awareness Week
06:42 Heartfelt Thank You and Holiday Wishes[+] Show More
This update covers new software implementations, course updates, ...member portal enhancements, and the transition to the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS).
Joanne also discusses the expansion of professional development events, recognition of prior learning processes, and Mediation Institute's commitment to promoting mediation awareness.
Additionally, she expresses her gratitude to the Mediation Institute team for their dedication and hard work. Stay tuned for more updates as we look forward to another productive year in 2025!
00:00 Welcome to 2024 in Review
00:22 New Member Portal and Tools
00:50 Professional Development and Events
02:14 Transition to AMDRAS
03:17 Graduate Diploma Course Updates
04:23 Recognition of Prior Learning Process
05:13 Immediation Software and Member Services
06:07 International Mediation Awareness Week
06:42 Heartfelt Thank You and Holiday Wishes[+] Show More

Now Playing
2024 CHCFAM001 Overview
Overview video for the CHCFAM001 Work within a family law environment ...
Overview video for the CHCFAM001 Work within a family law environment unit from the CHC81115 - Graduate Diploma of Family Dispute Resolution.

Now Playing
Kate Clark | Importance of Intake | #IMAW24
Intake sessions are much more than a tool to screen for ...
Intake sessions are much more than a tool to screen for suitability—they lay the groundwork for a successful mediation process. Join Kate Clark, Director of Clark & Associates Mediation Services, ...for an insightful session on the critical role of intakes in setting the tone, building rapport, and gathering essential information to guide the mediation journey. Learn how to refine your intake approach to ensure a seamless, client-centred process that maximises the chances for resolution and positively impacts outcomes. Don’t miss this opportunity to deepen your understanding and strengthen your skills in this essential mediation stage.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More

Now Playing
John Cleary | Conflict management for One | #IMAW24
Take charge of your ability to resolve disputes with Conflict ...
Take charge of your ability to resolve disputes with Conflict Management for One, a practical and engaging workshop focused on developing essential self-reflection skills. This session is designed to help ...you build your capacity to manage conflict effectively, whether in your personal or professional life.
During this interactive presentation, we’ll also explore key concepts from conflict theory to help you better understand the underlying dynamics of disputes. By examining the root causes of conflict and how power, communication, and differing perspectives influence outcomes, you’ll gain deeper insights into resolving issues with clarity and empathy.
You’ll also learn how to manage your emotions during conflict, improve self-awareness in challenging situations, and address disputes with greater composure. The workshop offers practical steps to foster better communication and reduce misunderstandings, providing tools that are immediately applicable.
This session is ideal for mediators, HR managers, and anyone seeking to navigate workplace or interpersonal challenges more effectively. It is an opportunity to strengthen your conflict resolution skills in a supportive environment tailored for personal and professional growth.
In partnership with ConflictManagement.au, the Mediation Institute’s new platform for conflict resolution services, we explore why self-reflection is a cornerstone of effective dispute resolution. Discover how our growing network of mediators can support your journey toward improved conflict management.
Visit mediationinstitute.edu.au or conflictmanagement.au to learn more and take the next step in mastering conflict resolution.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More
During this interactive presentation, we’ll also explore key concepts from conflict theory to help you better understand the underlying dynamics of disputes. By examining the root causes of conflict and how power, communication, and differing perspectives influence outcomes, you’ll gain deeper insights into resolving issues with clarity and empathy.
You’ll also learn how to manage your emotions during conflict, improve self-awareness in challenging situations, and address disputes with greater composure. The workshop offers practical steps to foster better communication and reduce misunderstandings, providing tools that are immediately applicable.
This session is ideal for mediators, HR managers, and anyone seeking to navigate workplace or interpersonal challenges more effectively. It is an opportunity to strengthen your conflict resolution skills in a supportive environment tailored for personal and professional growth.
In partnership with ConflictManagement.au, the Mediation Institute’s new platform for conflict resolution services, we explore why self-reflection is a cornerstone of effective dispute resolution. Discover how our growing network of mediators can support your journey toward improved conflict management.
Visit mediationinstitute.edu.au or conflictmanagement.au to learn more and take the next step in mastering conflict resolution.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More

Now Playing
Dr Joanna De Pree | Self Attentiveness and Self Regulation for Mediators | #IMAW24
Mediation often stirs deep emotions, leaving mediators feeling ...
Mediation often stirs deep emotions, leaving mediators feeling mentally and emotionally drained. This webinar on Cultivating Self-Attentiveness and Self-Regulation for Conflict Resolution Professionals delves into the hidden impact of stress ...after mediation sessions and offers strategies for self-renewal.
This session addresses emotional fatigue and the inner suffering that can arise from intense conflict resolution work and provides practical tools for self-regeneration. Participants will learn how to process emotional residue and rejuvenate their well-being, ensuring they maintain balance and resilience in their professional and personal lives.
Join us to discover how to transform post-mediation fatigue into an opportunity for growth, self-care, and renewal, fostering a stronger sense of purpose and sustainability in your mediation practice.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More
This session addresses emotional fatigue and the inner suffering that can arise from intense conflict resolution work and provides practical tools for self-regeneration. Participants will learn how to process emotional residue and rejuvenate their well-being, ensuring they maintain balance and resilience in their professional and personal lives.
Join us to discover how to transform post-mediation fatigue into an opportunity for growth, self-care, and renewal, fostering a stronger sense of purpose and sustainability in your mediation practice.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More

Now Playing
Want to join a Mediation Institute Panel? Time to review your profile
In this informative session, Joanne introduces Ryan Reyes, the ...
In this informative session, Joanne introduces Ryan Reyes, the Customer Success Manager and Project Manager for Immediation. Members should go to http://www.mimembers.au/maps-panels to get started.
They discuss the new Mediation ...Institute mediator profile panels designed to make it easier for members to promote their services and connect with clients.
https://app.immediation.com/shareable-pages/panel-member-list/617?token=c81c2402-97ea-4867-a8ba-66131609753b
Ryan provides a detailed walkthrough on how to set up, update, and manage your public profile on the Immediation platform. He also addresses common questions and issues, such as editing profiles, signing up, and using the platform's features to enhance visibility and facilitate networking among mediators. Learn how to leverage these tools effectively to streamline your mediation practice.
00:00 Introduction to the Session
01:20 Overview of the New Platform
05:00 Navigating the Public Profile
08:41 Creating and Editing Your Profile
15:55 Requesting to Join a Panel
22:38 Frequently Asked Questions
31:53 Final Thoughts and Networking Opportunities[+] Show More
They discuss the new Mediation ...Institute mediator profile panels designed to make it easier for members to promote their services and connect with clients.
https://app.immediation.com/shareable-pages/panel-member-list/617?token=c81c2402-97ea-4867-a8ba-66131609753b
Ryan provides a detailed walkthrough on how to set up, update, and manage your public profile on the Immediation platform. He also addresses common questions and issues, such as editing profiles, signing up, and using the platform's features to enhance visibility and facilitate networking among mediators. Learn how to leverage these tools effectively to streamline your mediation practice.
00:00 Introduction to the Session
01:20 Overview of the New Platform
05:00 Navigating the Public Profile
08:41 Creating and Editing Your Profile
15:55 Requesting to Join a Panel
22:38 Frequently Asked Questions
31:53 Final Thoughts and Networking Opportunities[+] Show More

Now Playing
Joanne Law | How to choose the right mediator | #IMAW2024
Join Joanne Law from Mediation Institute as she guides you through ...
Join Joanne Law from Mediation Institute as she guides you through choosing the right mediator for your type of dispute.
This video, recorded during International Mediation Awareness Week 2024, covers ...various mediation styles and approaches, the importance of accredited mediators, and the differences between Family Dispute Resolution Practitioners and other types of mediators.
Joanne also addresses common questions, provides insights into the legal and ethical standards mediators must meet, and introduces a helpful tool for selecting the appropriate mediator for your needs.
00:00 Introduction and Acknowledgements
00:36 About the Speaker: Joanne Law
01:32 Understanding Mediation: Types and Approaches
04:02 Choosing the Right Mediator
08:40 Mediation in Practice: Workplace and Family Contexts
14:44 Conflict Approaches and Mediation Effectiveness
20:48 Workplace Mediation: Processes and Considerations
24:39 Family Dispute Resolution and Other Family Mediation: Processes and Support
30:44 Checklist for Choosing a Mediator
34:48 Q&A and Final Thoughts
You can get a copy of the checklist here - http://www.mediationinstitute.edu.au/choose-the-right-mediator
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More
This video, recorded during International Mediation Awareness Week 2024, covers ...various mediation styles and approaches, the importance of accredited mediators, and the differences between Family Dispute Resolution Practitioners and other types of mediators.
Joanne also addresses common questions, provides insights into the legal and ethical standards mediators must meet, and introduces a helpful tool for selecting the appropriate mediator for your needs.
00:00 Introduction and Acknowledgements
00:36 About the Speaker: Joanne Law
01:32 Understanding Mediation: Types and Approaches
04:02 Choosing the Right Mediator
08:40 Mediation in Practice: Workplace and Family Contexts
14:44 Conflict Approaches and Mediation Effectiveness
20:48 Workplace Mediation: Processes and Considerations
24:39 Family Dispute Resolution and Other Family Mediation: Processes and Support
30:44 Checklist for Choosing a Mediator
34:48 Q&A and Final Thoughts
You can get a copy of the checklist here - http://www.mediationinstitute.edu.au/choose-the-right-mediator
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved![+] Show More

Now Playing
27 Mediator Musings - Trauma Informed Mediation - Creating Safe and Supporting Environments
Welcome to the latest episode of the Mediator's Musings podcast, ...
Welcome to the latest episode of the Mediator's Musings podcast, brought to you by Joanne Law, Director of Mediation Institute, Australia.
In this insightful episode, we dive deep into trauma-informed mediation, ...a practice that integrates an understanding of the impacts of trauma to create a safe and supportive mediation environment for all participants.
Join us as our expert speaker outlines the foundational principles of trauma-informed mediation, discusses various types of trauma, and provides valuable strategies for recognising and addressing modifications that may be needed to the mediation process taking into account trauma's impact on individuals' physical, emotional, and cognitive well-being.
Whether you're a mediator, facilitator, or simply interested in learning more, this episode offers crucial insights and practical techniques for fostering healing and resilience in mediation settings.
Key Topics Covered:
• What is trauma-informed mediation?
• Recognizing the signs and impacts of trauma
• Strategies to avoid re-traumatization
• The importance of creating a safe and empowering environment
• Ethical considerations and the role of mediatorsFollow the Mediator's Musings podcast for in-depth tutorials and discussions on mediation practices and techniques.
Don't miss out on this essential episode for anyone looking to enhance their mediation skills with a trauma-informed approach!
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .[+] Show More
In this insightful episode, we dive deep into trauma-informed mediation, ...a practice that integrates an understanding of the impacts of trauma to create a safe and supportive mediation environment for all participants.
Join us as our expert speaker outlines the foundational principles of trauma-informed mediation, discusses various types of trauma, and provides valuable strategies for recognising and addressing modifications that may be needed to the mediation process taking into account trauma's impact on individuals' physical, emotional, and cognitive well-being.
Whether you're a mediator, facilitator, or simply interested in learning more, this episode offers crucial insights and practical techniques for fostering healing and resilience in mediation settings.
Key Topics Covered:
• What is trauma-informed mediation?
• Recognizing the signs and impacts of trauma
• Strategies to avoid re-traumatization
• The importance of creating a safe and empowering environment
• Ethical considerations and the role of mediatorsFollow the Mediator's Musings podcast for in-depth tutorials and discussions on mediation practices and techniques.
Don't miss out on this essential episode for anyone looking to enhance their mediation skills with a trauma-informed approach!
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .[+] Show More

Now Playing
Trauma Informed Mediation - Understanding Trauma-Informed Mediation: Strategies and Principles
Join Joanne Law, director of Mediation Institute as she delves into ...
Join Joanne Law, director of Mediation Institute as she delves into the critical topic of trauma-informed mediation.
Learn about the principles and techniques for creating safe and supportive environments for ...mediation participants affected by trauma.
Joanne discusses the different types of trauma, their impacts, and how mediators can adapt their practices to avoid re-traumatization.
The video also covers promoting trauma awareness, rebuilding control, and involving trauma survivors in collaborative decision-making processes to foster recovery and resilience.
00:00 Introduction and Acknowledgements
01:56 Understanding Trauma Informed Mediation
03:39 Types and Sources of Trauma
04:26 Symptoms and Effects of Trauma
17:52 Trauma Informed Care Principles
35:51 Practical Techniques for Mediators
42:43 Final Thoughts and Resources[+] Show More
Learn about the principles and techniques for creating safe and supportive environments for ...mediation participants affected by trauma.
Joanne discusses the different types of trauma, their impacts, and how mediators can adapt their practices to avoid re-traumatization.
The video also covers promoting trauma awareness, rebuilding control, and involving trauma survivors in collaborative decision-making processes to foster recovery and resilience.
00:00 Introduction and Acknowledgements
01:56 Understanding Trauma Informed Mediation
03:39 Types and Sources of Trauma
04:26 Symptoms and Effects of Trauma
17:52 Trauma Informed Care Principles
35:51 Practical Techniques for Mediators
42:43 Final Thoughts and Resources[+] Show More