Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Join this Mediator Cruise with Mediation Institute and support MBBO
Join us on a Mediator Cruise, fundraiser for Mediators Beyond Borders Oceania with the opportunity to complete your AMDRAS practicum (if eligible) or mediation professional development

Position Vacant – Child Inclusive Practitioner
Child Inclusive Practitioner – Position Vacant
Mediation Institute is seeking an experienced Child Inclusive Practitioner to contribute to the delivery of our Graduate Diploma of Family Dispute Resolution (FDR).
This unique role offers the opportunity to share your expertise in Child Inclusive Practice while supporting the training and development of future Family Dispute Resolution practitioners.
We’re looking for someone with:
Proven experience in Child Inclusive Practice work
Training or facilitation qualifications (highly desirable)
A passion for child-focused approaches in mediation
If you’re committed to advancing child-centered practice and want to make a difference in FDR training, we’d love to hear from you.

How do I download my Mi Membership Certificate? (Easy 4 Step Guide)
Learn how to download your Mi Membership Certificate from www.mimembers.au Step-by-step guide with screenshots, troubleshooting tips, and FAQs to access your Membership certificate.

Australian Mediator and Dispute Resolution Accreditation Standards AMDRAS Information and Updates
Mediation Institute is now a Recognised Accreditation Provider (RAP) under the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS). In this edition, we share what the transition means for you, important deadlines, the launch of the new AMDRAS Registers, and upcoming events including the National Mediation Conference in Sydney. Stay informed with links to key AMDRAS resources, the industry-wide mediator survey, and guidance for maintaining your accreditation.

Using the Conflict Styles Model in Mediation
Conflict styles is a classic model for thinking about the way that people engage with conflict.

Are you eligible for the AMDRAS Elder Mediation Specialisation?
Learn how to apply for the Elder Mediation Specialisation and gain AMDRAS accreditation as a Specialist Dispute Resolution Practitioner (Elder Mediation)
Catch up with On Demand CPD
Reflective Supervision for FDR Practitioners and Mediators
What You'll Learn:
✅ The three essential pillars of effective supervision (Learning, Accountability, Wellbeing)
✅ How to create psychologically safe supervision spaces
✅ Common supervision pitfalls and how to avoid them
✅ Practical strategies for deepening reflective practice
✅ Real-world scenarios and solutions for supervisors and supervisees
Key Topics Covered:
• Why supervision is about "lifting up" not "checking up" on practitioners
• The hidden costs of isolated practice and how supervision addresses them
• The Tripod Method: A balanced approach to reflective supervision
• Establishing effective supervision agreements and frameworks
• Moving from venting to real professional growth
• Building trust and psychological safety in supervision relationships
About the Training:
Mediation Institute offers a comprehensive Reflective Supervision training course that includes:
- Fully online delivery accessible from anywhere in Australia
- Statement of Attainment for workplace debriefing offered in partnership with RTO Inspiritive 21178
- Certificate of Competence in Reflective Supervision
- Live reflective circles with other participants
- Real supervision session practice with mentoring support
- Six months access with flexible learning
Perfect for:
- Experienced FDR practitioners and mediators
- Those in supervisory or management roles
- Professionals seeking to formalise their supervision skills
- Anyone committed to ethical, sustainable mediation practice
Learn More & Enrol:
http://www.mediationinstitute.edu.au/supervision-training
Course fee: $2,200 (including Statement of Attainment)
Mediation Institute members: $1,980
Payment plans available
Mediation #FDRPractitioner #ReflectivePractice #ProfessionalDevelopment #Supervision #MediationTraining #FamilyDispute #ConflictResolution #ProfessionalSupervision #MediationInstituteShow More

What You'll Learn:
✅ The three essential pillars of effective supervision (Learning, Accountability, Wellbeing)
✅ How to create psychologically safe supervision spaces
✅ Common supervision pitfalls and how to avoid them
✅ Practical strategies for deepening reflective practice
✅ Real-world scenarios and solutions for supervisors and supervisees
Key Topics Covered:
• Why supervision is about "lifting up" not "checking up" on practitioners
• The hidden costs of isolated practice and how supervision addresses them
• The Tripod Method: A balanced approach to reflective supervision
• Establishing effective supervision agreements and frameworks
• Moving from venting to real professional growth
• Building trust and psychological safety in supervision relationships
About the Training:
Mediation Institute offers a comprehensive Reflective Supervision training course that includes:
- Fully online delivery accessible from anywhere in Australia
- Statement of Attainment for workplace debriefing offered in partnership with RTO Inspiritive 21178
- Certificate of Competence in Reflective Supervision
- Live reflective circles with other participants
- Real supervision session practice with mentoring support
- Six months access with flexible learning
Perfect for:
- Experienced FDR practitioners and mediators
- Those in supervisory or management roles
- Professionals seeking to formalise their supervision skills
- Anyone committed to ethical, sustainable mediation practice
Learn More & Enrol:
http://www.mediationinstitute.edu.au/supervision-training
Course fee: $2,200 (including Statement of Attainment)
Mediation Institute members: $1,980
Payment plans available
Mediation #FDRPractitioner #ReflectivePractice #ProfessionalDevelopment #Supervision #MediationTraining #FamilyDispute #ConflictResolution #ProfessionalSupervision #MediationInstituteShow More

Welcome to the Mediation Institute’s exploration of the Tripod Model of Reflective Supervision.
In this episode, we introduce the ...tripod model, a framework built on three core elements: learning, accountability, and wellbeing. These elements provide a balanced foundation for ethical and restorative supervision practices.
Discover how each leg of the tripod—learning for professional growth, accountability for ethical supervision, and wellbeing for emotional resilience—works together to create a stable and empowering supervision environment.
Reflective practice stands at the centre, turning experiences into insights.
Join us as we dive into the principles that connect everything we do in reflective supervision.
00:00 Introduction to the Tripod Model
00:37 The Three Legs of the Tripod
01:15 Reflective Practice at the Center
01:29 Applying the Tripod Model
01:49 Self-Reflection and AwarenessShow More


Thiloshini explains the mediation process step-by-step, highlighting the importance of early intervention, creating a safe and confidential space, and empowering participants to take ownership of solutions. She discusses the role of the mediator, the structure of mediation sessions, and the value of clear agreements and follow-up to ensure lasting positive change.
The presentation also addresses challenges such as cultural sensitivity, giving and receiving feedback, and supporting employees returning from leave. Real-world examples and audience participation provide practical insights for managers, HR professionals, and anyone interested in conflict resolution.
For more information or to connect with Thiloshini, visit Emverio http://www.workplace-mediation.com.auShow More

Whether you’re a professional mediator, a team leader, ...or someone navigating conflict in daily life, this video is packed with real-world strategies to help you stay centred, avoid burnout, and thrive in high-pressure environments.
What you’ll learn:
- How to recognise the early signs of burnout
- Micro-recovery techniques you can use anytime, anywhere
- The importance of boundaries and rituals for emotional well-being
- Tips for building resilience and maintaining your energy
- How to create your own self-care “cheat sheet” for ongoing support
Interactive moments, personal stories, and actionable exercises make this a must-watch for anyone who holds space for others.
Don’t forget to like, subscribe, and share if you found this helpful!
👇 Resources & handouts are available for Mediation Institute Members through the member portal http://www.mimembers.au.
Mediation #SelfCare #Resilience #MentalHealth #BurnoutPrevention #Mindfulness #ProfessionalDevelopmentShow More

Topics covered include the transition to AMDRAS standards, essential professional practice documents, case management, ...and key ethical considerations. Learn about the updated accreditation levels, specialist dispute resolution categories, and necessary skills for elder mediation.
We also discuss maintaining confidentiality, proper record-keeping, and handling complaints. Discover vital resources available for Mediation Institute members, including templates and professional development tools.
This session is crucial for anyone looking to enhance their mediation practice and stay compliant with current standards.
00:00 Introduction and Acknowledgements
00:55 AMDRAS Standards Overview
01:44 Navigating the AMDRAS Website
02:38 Professional Practice Essentials
04:06 CPD and Practice Hours Requirements
09:47 Core Documents for Mediators
13:24 Privacy and Confidentiality
21:33 Case Management and Record Keeping
24:10 Document Retention and Confidentiality
24:35 Mediation Record Keeping Standards
24:57 Client Relationship Management
25:57 Confidentiality in Mediation
27:03 Handling Client Information Requests
30:15 Privacy and Confidentiality Principles
36:37 Providing Advice and Pre-Mediation
39:30 Family Law and Mediation
42:23 Resources and Member Benefits
45:29 Final Thoughts and Membership InformationShow More

Learn about ...the standard certificate training process, the requirements for the alternative pathway, necessary documentation, and the approval process. Discover how prior training can be evaluated and what steps to take if additional training is needed. Access all relevant information with these links.
TRAINING - https://www.mediationinstitute.edu.au/amdras-certificate-of-training/
Application Form: http://www.mimembers.au/cot-alt-path
Alternative pathways post: http://www.mediationinstitute.edu.au
/cot-alternative-pathway
00:00 Introduction to the Certificate Training Alternative Pathway
00:22 Standard Pathway to Become a Mediator
01:25 Alternative Pathway under the Protocols
01:59 Requirements for the Alternative Pathway
03:13 Examples and Noncompliance
06:13 Application Process and Outcomes
07:40 Conclusion and Contact InformationShow More

He explains the significant differences ...between standard facilitative mediation training and the reality of court-ordered mediations. Christopher sheds light on the pre-mediation documentation process where positions and evidence are clearly articulated and shared with the mediator.
He identifies the crucial role of lawyers, and the different dynamics between parties, their advocates and the mediator.
Chris also shares his perspective on the effectiveness of mediation over court trials, and the challenges mediators face, including those posed by multi-party disputes and the expectations from judges.
This episode offers invaluable insights into the complex world of litigation mediation, highlighting its critical importance in the judicial process.
00:00 Introduction and Speaker Background
00:24 Acknowledgment of Country and Topic Introduction
01:07 Chris's Experience and Mediation in Litigation
01:56 Differences Between Training and Real-World Mediation
02:45 Court-Ordered Mediation and Its Prevalence
03:43 Mediation Facilities and Preparation
05:27 Key Differences in Litigation Mediation
17:37 Role of Lawyers in Mediation
25:56 Complexities with Multiple Parties
29:52 Mediation Dynamics and Strategies
36:33 Final Thoughts and Q&AShow More

00:00 Introduction and Purpose
00:13 Logging into Your Account
00:24 Navigating to Settings
00:31 Editing Your Information
00:46 Updating Contact Details
01:08 Managing Public Profile Visibility
01:35 Additional Support and Contact InformationShow More


This presentation covers the new accreditation levels, the transition to AMRAD, and the requirements for becoming an Advanced Mediator which include completing a practicum course.
Joanne provides insights into the historical progression of mediation standards in Australia, the importance of maintaining public confidence, and the specifics of enrolment and practicum delivery options offered by the Mediation Institute. http://www.mediationinstitute.edu.au/practicum
00:00 Introduction to the Advanced Mediator Accreditation
00:37 Overview of AMRAS and Transition Period
01:18 History and Evolution of Mediation Standards
03:12 New Accreditation Levels and Requirements
05:23 Advanced Mediator Accreditation Process
06:31 Practicum Course Details
07:53 Mediation Institute Practicum Options
10:06 Registration and Additional Information
12:42 Conclusion and Contact InformationShow More

Join Joanne Law, Director of Mediation Institute, in this in-depth session where she explores some of the mediation skills and ...conflict theory.
Sharing insights from Mediation Institute training http://www.mediationinstitute.edu.au on interest-based negotiation and the Thomas Kilman conflict styles model, she underscores the importance of identifying underlying interests and maintaining a safe, effective mediation process. Key concepts include effective communication techniques like active listening, reframing, and the use of micro-interventions to manage conflict. This session is packed with strategies and theory to enhance your mediation practice. Ideal for students, novice and more experienced dispute resolution professionals.
00:00 Introduction and Acknowledgements
00:56 Understanding Mediation: Theory and Skills
01:52 Interest-Based Negotiation
06:52 Thomas-Kilmann Conflict Styles
14:10 Effective Communication Skills
15:49 Active Listening Techniques
23:21 Reframing and Neutralising Language
30:33 Micro Interventions in Mediation and the AROC technique
35:37 Conflict Causes and Exploration Phase
42:10 Conclusion and Further Learning
Are you interested in becoming an Accredited Mediator AMDRAS? Find out more - https://www.mediationinstitute.edu.au/amdras-training/Show More