Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Elevate Your Mediation Skills: Advanced Mediator Accreditation and the Practicum Explained
In this post we explore Advanced Mediator Accreditation under the AMDRAS and explain the Practicum Course that is part of the requirements for progressing to Advanced Mediator Accreditation.

Historical Post on the NMAS Review Process
The NMAS Review has been completed and now is in the implementation phase as the Mediator Standards Board works on the changes to the National Mediator Accreditation System (NMAS) flowing from the review.

Why Mediation Institute?
Why Mediation Institute? Find out the benefits of training with or joining Mediation Institute.

Mi Ai Mediation Coach How To
Use this Mi Ai Mediation Coach HowToo guide to explore how to use the Mi Ai Mediation Coach core features, student AMDRAS roleplays, member coaching tools, reflection journals, CPD, uploads, accreditation support, and more—all in one handy place.

Mi AI FDR Coach How To
Use the Mi Ai FDR Coach HowToo post to explore how to use the Mi Ai FDR Coach to explore roleplays, reflection tools, journals, compliance guides, training notes, and FAQs—all in one handy spot.

Australian Mediator and Dispute Resolution Accreditation Standards AMDRAS Information and Updates
Mediation Institute is now a Recognised Accreditation Provider (RAP) under the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS). In this edition, we share what the transition means for you, important deadlines, the launch of the new AMDRAS Registers, and upcoming events including the National Mediation Conference in Sydney. Stay informed with links to key AMDRAS resources, the industry-wide mediator survey, and guidance for maintaining your accreditation.
Catch up with On Demand CPD
Before you make a complaint to council, make a call to a mediator. ICDRS IMAW event.
This comprehensive overview highlights the importance ...of early intervention, the benefits of mediation over legal battles, and examines real-life case studies illustrating the complexities and outcomes of legal disputes.
Discover how mediation offers a safe, more empowering, and affordable alternative to resolving conflicts. Learn about the support and services provided by the Interact Community Dispute Resolution Service (I-C-D-R-S) and how they can assist individuals and communities in overcoming interpersonal conflicts. This video is a must-watch for anyone dealing with neighbour disputes or coming in contact with those who are, looking to understand the mediation process, or interested in volunteering in community mediation initiatives.
00:00 Introduction to the Mediation Program
00:30 Meet the Team: Joanne, Rebecca and Matt via video.
01:10 Understanding the Role of I-C-D-R-S
02:13 The Benefits of Mediation
03:07 Legal Perspectives on Conflict Resolution
05:10 Case Study: Foster v Norris
08:04 Case Study: Noise Complaints
10:34 Challenges in Legal Resolutions
17:12 Common Triggers for Neighbour Disputes
19:30 Real-Life Mediation Success Stories
23:30 The Mediation Process Explained
28:45 Importance of Independent Mediators
29:21 ICDRS Mediation Services Overview
30:59 Community Mediation Dynamics
31:39 Mediation Process and Legal Considerations
34:03 Mediator's Role and Ethics
36:48 Practicalities of Mediation Agreements
40:45 Final Thoughts and InvitationsShow More

This comprehensive overview highlights the importance ...of early intervention, the benefits of mediation over legal battles, and examines real-life case studies illustrating the complexities and outcomes of legal disputes.
Discover how mediation offers a safe, more empowering, and affordable alternative to resolving conflicts. Learn about the support and services provided by the Interact Community Dispute Resolution Service (I-C-D-R-S) and how they can assist individuals and communities in overcoming interpersonal conflicts. This video is a must-watch for anyone dealing with neighbour disputes or coming in contact with those who are, looking to understand the mediation process, or interested in volunteering in community mediation initiatives.
00:00 Introduction to the Mediation Program
00:30 Meet the Team: Joanne, Rebecca and Matt via video.
01:10 Understanding the Role of I-C-D-R-S
02:13 The Benefits of Mediation
03:07 Legal Perspectives on Conflict Resolution
05:10 Case Study: Foster v Norris
08:04 Case Study: Noise Complaints
10:34 Challenges in Legal Resolutions
17:12 Common Triggers for Neighbour Disputes
19:30 Real-Life Mediation Success Stories
23:30 The Mediation Process Explained
28:45 Importance of Independent Mediators
29:21 ICDRS Mediation Services Overview
30:59 Community Mediation Dynamics
31:39 Mediation Process and Legal Considerations
34:03 Mediator's Role and Ethics
36:48 Practicalities of Mediation Agreements
40:45 Final Thoughts and InvitationsShow More

Drawing from his expansive career, Richard discusses his book and shares practical advice on managing the dynamics of relationships—from their inception to potential separation. He explores themes such as communication, trust, cultural influences, and financial pressures, providing both personal and professional perspectives.
Whether you're seeking guidance for your own relationships or looking to enhance your professional practice, this talk offers valuable wisdom.
00:00 Introduction and Acknowledgements
01:32 The Journey of Writing 'Pulsating Love'
02:36 Exploring Relationship Dynamics
07:25 Professional Insights and Mediation
11:45 Case Histories and Real-Life Examples
12:24 Key Concepts and Metaphors
18:34 Challenges in Relationships
35:53 Cultural Perspectives and Mediation
42:12 Final Thoughts and Q&AShow More

From: Family First Mediation & Dispute Resolution
Recorded For: International ...Mediation Awareness Week (IMAW) November 2025
Connection: Reach out to http://www.familyfirstmediation.com.au for more information.
About This Presentation
Children’s voices matter — especially when families are navigating separation and change. In this insightful session, Tara Weir explores how Child-Inclusive Mediation empowers children to share their experiences, supports parents to make more informed decisions, and helps families move towards healthier relationships.
💬 What You’ll Learn
- The difference between child-focused and child-inclusive mediation
- What Child-Inclusive Mediation is — and what it’s not
- Why it’s important to include children’s perspectives
- How the process works, step by step
- How to prepare for and respond to child feedback
- Common questions and concerns from parents
- Practical insights from real messages shared by children
❤️ Key Takeaways
Including children in mediation:
- Builds empathy and understanding between parents
- Reduces long-term conflict and anxiety
- Strengthens family relationships
- Keeps parents focused on their children’s needs
- Promotes emotional safety and wellbeingShow More

The short video explores a groundbreaking change in conflict resolution with South Africa's Rule 41A. This rule mandates mediation before high court proceedings, aiming to create a more efficient and less hostile legal system.
Dropped during International Mediation Awareness Week 2025, the episode explains how Rule 41A can significantly impact the justice system by reducing costs, speeding up resolutions, and fostering a culture of dialogue over conflict. This is part of a global trend where other countries like Italy, the UK, Australia, and Singapore are incorporating mediation, making justice more accessible and fairer for everyone.
00:00 Introduction to Conflict Resolution
01:32 South Africa's New Rule
01:51 How Rule 41 A Works
02:52 Global Trends in Mediation
03:40 The Impact of Rule 41 A
05:02 Challenges and Future Vision
05:51 ConclusionShow More

For more events and recordings ...visit http://www.mediationinstitute.edu.au/imaw
This session delves into the importance of mediation, especially in cross-border contexts, highlighting how dialogue can effectively bridge cultural and legal divides. Hollia discusses the advantages of mediation over litigation, citing real-world examples and offering valuable insights into cultural nuances, technological advancements, and global frameworks like the Singapore Convention. The session emphasises the human aspect of mediation, advocating for understanding and cooperation as pivotal to resolving conflicts. This interactive discussion also includes participant engagement, exploring practical questions and scenarios to enrich the learning experience. Don't miss this enlightening exploration of mediation's transformative power.
00:00 Introduction to International Mediation Awareness Week
00:38 Meet Hollia Lam: Principal Solicitor and Mediator
01:08 Understanding Misunderstandings in Mediation
02:43 Bridging Borders Through Dialogue
06:00 The Mediation Advantage
10:12 Case Studies: Real-World Mediation Scenarios
15:39 Cultural Intelligence in Mediation
17:48 Building Trust Through Dialogue
19:12 The Role of Technology in Mediation
24:15 The Future of International Dispute Resolution
25:54 The Power of Understanding and Dialogue
26:26 Daily Advocacy for Mediation
28:16 Respect and Cultural Sensitivity in Mediation
31:14 Navigating Cross-Cultural Mediation Challenges
36:26 Addressing Cultural Differences in Mediation
42:25 Final Reflections and TakeawaysShow More

This video discusses the use of AI, specifically AI coaches developed by the Mediation Institute, in the field of mediation. http://www.mediationinstitute.edu.au/mi-ai
The conversation ...includes experiences with AI such as using free tools like ChatGPT, and concerns about AI 'hallucinating,' or generating inaccurate information.
Strategies for effective use of AI in professional practice are shared, including tips to ensure accuracy and confidentiality. The video also introduces specialized AI tools and their applications for mediators and Family Dispute Resolution practitioners, explaining the foundational elements of AI and how it can be used for reflective practice, guidance, and support.
Participants share their thoughts on AI’s impact, potential uses, and the importance of maintaining human judgment and ethical standards.
00:00 Introduction to AI Coaches
00:24 Personal Experiences with AI
01:39 Tips for Working with AI
02:35 Mediation Institute's AI Tools
05:47 Using AI for Reflective Practice
09:35 AI in Legal Practice
12:16 Ethical Considerations and Confidentiality
25:18 AI's Impact on Various Industries
33:15 Conclusion and Future DirectionsShow More

What You'll Learn:
✅ The three essential pillars of effective supervision (Learning, Accountability, Wellbeing)
✅ How to create psychologically safe supervision spaces
✅ Common supervision pitfalls and how to avoid them
✅ Practical strategies for deepening reflective practice
✅ Real-world scenarios and solutions for supervisors and supervisees
Key Topics Covered:
• Why supervision is about "lifting up" not "checking up" on practitioners
• The hidden costs of isolated practice and how supervision addresses them
• The Tripod Method: A balanced approach to reflective supervision
• Establishing effective supervision agreements and frameworks
• Moving from venting to real professional growth
• Building trust and psychological safety in supervision relationships
About the Training:
Mediation Institute offers a comprehensive Reflective Supervision training course that includes:
- Fully online delivery accessible from anywhere in Australia
- Statement of Attainment for workplace debriefing offered in partnership with RTO Inspiritive 21178
- Certificate of Competence in Reflective Supervision
- Live reflective circles with other participants
- Real supervision session practice with mentoring support
- Six months access with flexible learning
Perfect for:
- Experienced FDR practitioners and mediators
- Those in supervisory or management roles
- Professionals seeking to formalise their supervision skills
- Anyone committed to ethical, sustainable mediation practice
Learn More & Enrol:
http://www.mediationinstitute.edu.au/supervision-training
Course fee: $2,200 (including Statement of Attainment)
Mediation Institute members: $1,980
Payment plans available
Mediation #FDRPractitioner #ReflectivePractice #ProfessionalDevelopment #Supervision #MediationTraining #FamilyDispute #ConflictResolution #ProfessionalSupervision #MediationInstituteShow More

Welcome to the Mediation Institute’s exploration of the Tripod Model of Reflective Supervision.
In this episode, we introduce the ...tripod model, a framework built on three core elements: learning, accountability, and wellbeing. These elements provide a balanced foundation for ethical and restorative supervision practices.
Discover how each leg of the tripod—learning for professional growth, accountability for ethical supervision, and wellbeing for emotional resilience—works together to create a stable and empowering supervision environment.
Reflective practice stands at the centre, turning experiences into insights.
Join us as we dive into the principles that connect everything we do in reflective supervision.
00:00 Introduction to the Tripod Model
00:37 The Three Legs of the Tripod
01:15 Reflective Practice at the Center
01:29 Applying the Tripod Model
01:49 Self-Reflection and AwarenessShow More


Thiloshini explains the mediation process step-by-step, highlighting the importance of early intervention, creating a safe and confidential space, and empowering participants to take ownership of solutions. She discusses the role of the mediator, the structure of mediation sessions, and the value of clear agreements and follow-up to ensure lasting positive change.
The presentation also addresses challenges such as cultural sensitivity, giving and receiving feedback, and supporting employees returning from leave. Real-world examples and audience participation provide practical insights for managers, HR professionals, and anyone interested in conflict resolution.
For more information or to connect with Thiloshini, visit Emverio http://www.workplace-mediation.com.auShow More

Whether you’re a professional mediator, a team leader, ...or someone navigating conflict in daily life, this video is packed with real-world strategies to help you stay centred, avoid burnout, and thrive in high-pressure environments.
What you’ll learn:
- How to recognise the early signs of burnout
- Micro-recovery techniques you can use anytime, anywhere
- The importance of boundaries and rituals for emotional well-being
- Tips for building resilience and maintaining your energy
- How to create your own self-care “cheat sheet” for ongoing support
Interactive moments, personal stories, and actionable exercises make this a must-watch for anyone who holds space for others.
Don’t forget to like, subscribe, and share if you found this helpful!
👇 Resources & handouts are available for Mediation Institute Members through the member portal http://www.mimembers.au.
Mediation #SelfCare #Resilience #MentalHealth #BurnoutPrevention #Mindfulness #ProfessionalDevelopmentShow More

Topics covered include the transition to AMDRAS standards, essential professional practice documents, case management, ...and key ethical considerations. Learn about the updated accreditation levels, specialist dispute resolution categories, and necessary skills for elder mediation.
We also discuss maintaining confidentiality, proper record-keeping, and handling complaints. Discover vital resources available for Mediation Institute members, including templates and professional development tools.
This session is crucial for anyone looking to enhance their mediation practice and stay compliant with current standards.
00:00 Introduction and Acknowledgements
00:55 AMDRAS Standards Overview
01:44 Navigating the AMDRAS Website
02:38 Professional Practice Essentials
04:06 CPD and Practice Hours Requirements
09:47 Core Documents for Mediators
13:24 Privacy and Confidentiality
21:33 Case Management and Record Keeping
24:10 Document Retention and Confidentiality
24:35 Mediation Record Keeping Standards
24:57 Client Relationship Management
25:57 Confidentiality in Mediation
27:03 Handling Client Information Requests
30:15 Privacy and Confidentiality Principles
36:37 Providing Advice and Pre-Mediation
39:30 Family Law and Mediation
42:23 Resources and Member Benefits
45:29 Final Thoughts and Membership InformationShow More