Industry Updates
For Mediation Institute Members and other Dispute Resolution Professionals
Recent Posts

Week 1 Reflections: A Strong Start to AMDRAS Training
Even a marketing director can learn to mediate.By Roanna, a student on the AMDRAS course. So here we are — one week into AMDRAS (Australian

Mi FDRP Supervision and Support Panel for FDR Supervisors
Mediation Institute FDRP Supervision and Support panel is designed to improve visibility for professional FDR supervisors and make establishing supervision relationships easier.

FDR Regulations 2025
The new FDR Regs 2025 – Family Law (Family Dispute Resolution Practitioners) Regulations 2025 are now in effect from the 1st April 2025. Find out more.

What’s the difference between certified and accredited?
What’s the difference between being certified and accredited? This post explains the difference for Mediators and Family Dispute Resolution Practitioners

Job Opportunities – Updated 24.2.2025
Mediation Institute is happy to share out to our community information about Job Opportunities relevant to dispute resolution practitioners. Contact us to list your job.

Requirements to re-instate lapsed accreditation as a mediator
How to re-instate lapsed accreditation as a mediator. This post provides information about the current requirements for nationally accredited mediators in Australia to re-instate lapsed national accreditation under the NMAS and AMDRAS systems
Catch up with On Demand CPD
Empowering Women Through Mediation: Skills for a Better Future
Our panel includes:
- Joanne Law, Director of Mediation Institute ...and co-founder of Interact Support, FDR Practitioner and Accredited Mediator AMDRAS https://www.linkedin.com/in/joannelaw/
- Dee Hardy, Shifting Tides Counselling and Mediation, FDR Practitioner (FDRP), Accredited Mediator, AMDRAS and counselor https://www.linkedin.com/in/%F0%9F%8F%96shifting-tides-counselling-and-mediation-%F0%9F%A4%9D%F0%9F%8F%BC-dee-hardy-6a56a0220/
- Nicole Morton, Relational Intelligence and Dispute Resolution Accredited Mediator, AMDRAS and expert in nonviolent communication, https://www.linkedin.com/in/nicole-morton-19720858/
- Laura Mazen, AchieveAble and Sharp Mediation, Accredited Mediator AMDRAS workplace mediator. https://www.linkedin.com/in/laura-mazin/
They share insights on mediation techniques, active listening, empathy, and self-reflection, emphasising the importance of these skills in both professional and personal settings. The discussion highlights strategies for transforming conflict into constructive dialogue, managing fear, and setting supportive structures in relationships.
Perfect for mediators and anyone interested in enhancing their interpersonal communication skills.
00:00 Introduction and Session Rescheduling
00:40 Panel Introductions
03:56 Discussion on Mediation Skills
05:36 Nonviolent Communication and Conflict Resolution
08:25 Active Listening and Understanding
12:47 Self-Reflection and Managing Triggers
18:22 Pre-Mediation and Confidential Spaces
20:39 Support Systems and Conflict Management
26:44 Overcoming Personal Barriers
27:48 Building Confidence in Mediation
28:20 The Role of Empathy in Conflict Resolution
29:38 The Power of Taking Breaks
30:46 Nonverbal Communication and Mediation
31:04 Challenges of Online Mediation
31:38 Handling Apologies and Resolutions
32:50 Active Listening and Paraphrasing
34:00 Supporting Friends in Conflict
36:55 Empathy Buddies and Nonviolent Communication
40:58 Managing Fear in Conflict
43:16 Final Thoughts and ReflectionsShow More

Our panel includes:
- Joanne Law, Director of Mediation Institute ...and co-founder of Interact Support, FDR Practitioner and Accredited Mediator AMDRAS https://www.linkedin.com/in/joannelaw/
- Dee Hardy, Shifting Tides Counselling and Mediation, FDR Practitioner (FDRP), Accredited Mediator, AMDRAS and counselor https://www.linkedin.com/in/%F0%9F%8F%96shifting-tides-counselling-and-mediation-%F0%9F%A4%9D%F0%9F%8F%BC-dee-hardy-6a56a0220/
- Nicole Morton, Relational Intelligence and Dispute Resolution Accredited Mediator, AMDRAS and expert in nonviolent communication, https://www.linkedin.com/in/nicole-morton-19720858/
- Laura Mazen, AchieveAble and Sharp Mediation, Accredited Mediator AMDRAS workplace mediator. https://www.linkedin.com/in/laura-mazin/
They share insights on mediation techniques, active listening, empathy, and self-reflection, emphasising the importance of these skills in both professional and personal settings. The discussion highlights strategies for transforming conflict into constructive dialogue, managing fear, and setting supportive structures in relationships.
Perfect for mediators and anyone interested in enhancing their interpersonal communication skills.
00:00 Introduction and Session Rescheduling
00:40 Panel Introductions
03:56 Discussion on Mediation Skills
05:36 Nonviolent Communication and Conflict Resolution
08:25 Active Listening and Understanding
12:47 Self-Reflection and Managing Triggers
18:22 Pre-Mediation and Confidential Spaces
20:39 Support Systems and Conflict Management
26:44 Overcoming Personal Barriers
27:48 Building Confidence in Mediation
28:20 The Role of Empathy in Conflict Resolution
29:38 The Power of Taking Breaks
30:46 Nonverbal Communication and Mediation
31:04 Challenges of Online Mediation
31:38 Handling Apologies and Resolutions
32:50 Active Listening and Paraphrasing
34:00 Supporting Friends in Conflict
36:55 Empathy Buddies and Nonviolent Communication
40:58 Managing Fear in Conflict
43:16 Final Thoughts and ReflectionsShow More

Learn about accreditation requirements, ethical considerations, maintaining confidentiality, and practical skills for mediators. Stay informed on new pathways, specialisations, and continuing professional development (CPD) requirements in the mediation landscape.
00:00 Introduction to AMDRAS Standards
00:12 Transition to the New AMDRAS Website
01:22 Key Focus Areas of Professional Practice
01:51 Training and Assessment Requirements
02:09 Character and Accreditation Obligations
04:03 Professional Indemnity Insurance and Fees
04:49 Continuing Professional Development (CPD)
05:02 Levels of Accreditation and Specialisations
09:41 Professional Knowledge and Skills
17:05 Ethical and Legal Obligations
28:42 Conclusion and Final Thoughts
29:15 Practical Considerations and ToolsShow More

In this enlightening session, an experienced mediator and senior rehab case manager shares her insights on the critical role of ...mediation in the return to work process.
From discussing the voluntary nature of mediation to the importance of impartiality and effective communication, the presentation covers numerous practical aspects and real-world examples. The speaker, passionate about her work, stresses how mediation principles apply to everyday life and the workplace, especially during sensitive scenarios like return to work. This video will be invaluable for those involved in mediation, rehab counseling, and workplace management. Stay tuned for key insights and tips on enhancing your mediation practices.
00:00 Introduction and Speaker Background
02:16 Understanding Mediation
04:05 Challenges in Mediation
06:20 Role of Impartiality and Voluntariness
12:20 Emotional and Social Aspects of Return to Work
13:30 Common Scenarios and Role Clarity
16:27 Inclusivity and Collaboration in Mediation
24:05 Legal Considerations in Mediation
24:45 Ensuring Accessibility and Flexibility
25:20 Role of Support Persons in Mediation
26:11 Maintaining Impartiality and Respect
27:14 Equal Opportunity and Time Management
28:12 Mediation Process Overview
29:23 Effective Communication Strategies
33:25 Encouraging Participation and Trust
36:23 Solution-Focused Mediation
41:32 Handling Difficult Situations
45:54 Q&A and Final ThoughtsShow More

Become ...a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

In this presentation from the Mediation Institute AMDRAS Certificate of Training course, you will learn about the crucial steps involved in the pre-mediation process. ...
This overview includes the mediator's opening statements, issue identification, risk screening, and process preparation. Detailed explanations cover assessing mediation appropriateness, preparing clients for negotiations, and defining the mediator and participant roles. You'll also understand the importance of voluntary participation, confidentiality, and setting ground rules. The session ends with summarising progress and outlining the next steps.
Note: This is not an example of the process used by Family Dispute Resolution Practitioners in the Family Law Context where there is a more extensive screening for family violence and more information about participants' obligations under Family Law, for example, Best Interests of the Child and Duty of Disclosure.
In other contexts, this is ideal for aspiring mediators, HR professionals, or anyone facilitating conflict resolutions.
00:00 Introduction to Pre-Mediation Process
00:11 Overview of Pre-Mediation Steps
01:26 Mediator's Obligations and Client Preparation
02:44 Key Information in Mediator's Opening Statements
04:15 Understanding the Issues Stage
05:55 Risk and Suitability Screening
08:48 Preparing for Mediation
12:58 Summary and Next Steps
15:13 Conclusion and Further ResourcesShow More

Eve shares her insights and experiences from ...13 years of working with Family Group Conferencing (FGC) and emphasises its importance in empowering families to create plans for the future.
Learn about the origins, process, and benefits of FGC, and get an overview of the training and support available for becoming a facilitator. This webinar is packed with valuable information for anyone interested in the family preservation and child safety elements of Family Group Conferencing.
00:00 Introduction and Welcome
00:27 Overview of Family Group Conferencing
01:06 Acknowledging Traditional Owners
01:43 Personal Journey with Family Group Conferencing
04:11 The Process and Benefits of Family Group Conferencing
09:49 Involving Children in Family Group Conferencing
12:29 Stages of a Family Group Conference
28:55 Training and Becoming a Facilitator
33:16 Q&A and Closing RemarksShow More

This episode delves into marketing and professional practice building with expert insights from Dan Mortimer ...of Performance Laws. Discover the art of cultivating relationships and enhancing your mediation practice. Great for beginners and seasoned professionals.
Tune in, get inspired, and elevate your mediation practice development journey!
Visit our websites at http://www.performancelaws.com (https://www.performancelaws.com) , http://www.mediationinstitute.edu.au (https://www.mediationinstitute.edu.au) and http://www.mimembers.au (https://www.mimembers.au) for more resources and upcoming events.
Don't miss out; subscribe now and stay tuned!
Become a supporter of this podcast: https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support (https://www.spreaker.com/podcast/mediator-musings-for-mediators--3275854/support?utm_source=rss&utm_medium=rss&utm_campaign=rss) .Show More

This update covers new software implementations, course updates, ...member portal enhancements, and the transition to the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS).
Joanne also discusses the expansion of professional development events, recognition of prior learning processes, and Mediation Institute's commitment to promoting mediation awareness.
Additionally, she expresses her gratitude to the Mediation Institute team for their dedication and hard work. Stay tuned for more updates as we look forward to another productive year in 2025!
00:00 Welcome to 2024 in Review
00:22 New Member Portal and Tools
00:50 Professional Development and Events
02:14 Transition to AMDRAS
03:17 Graduate Diploma Course Updates
04:23 Recognition of Prior Learning Process
05:13 Immediation Software and Member Services
06:07 International Mediation Awareness Week
06:42 Heartfelt Thank You and Holiday WishesShow More


Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved!Show More

During this interactive presentation, we’ll also explore key concepts from conflict theory to help you better understand the underlying dynamics of disputes. By examining the root causes of conflict and how power, communication, and differing perspectives influence outcomes, you’ll gain deeper insights into resolving issues with clarity and empathy.
You’ll also learn how to manage your emotions during conflict, improve self-awareness in challenging situations, and address disputes with greater composure. The workshop offers practical steps to foster better communication and reduce misunderstandings, providing tools that are immediately applicable.
This session is ideal for mediators, HR managers, and anyone seeking to navigate workplace or interpersonal challenges more effectively. It is an opportunity to strengthen your conflict resolution skills in a supportive environment tailored for personal and professional growth.
In partnership with ConflictManagement.au, the Mediation Institute’s new platform for conflict resolution services, we explore why self-reflection is a cornerstone of effective dispute resolution. Discover how our growing network of mediators can support your journey toward improved conflict management.
Visit mediationinstitute.edu.au or conflictmanagement.au to learn more and take the next step in mastering conflict resolution.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved!Show More

This session addresses emotional fatigue and the inner suffering that can arise from intense conflict resolution work and provides practical tools for self-regeneration. Participants will learn how to process emotional residue and rejuvenate their well-being, ensuring they maintain balance and resilience in their professional and personal lives.
Join us to discover how to transform post-mediation fatigue into an opportunity for growth, self-care, and renewal, fostering a stronger sense of purpose and sustainability in your mediation practice.
Want to present a webinar at IMAW next year?
Email us at office@mediationinstitute.edu.au to get involved!Show More